CatchEm - Privacy policy

Last updated 2nd February 2021

What data does the CatchEm app collect?

The CatchEm app collects and processes the following data across 2 categories:

• User data
• Functional data

User data

This category includes data related to the individual user of the app and their contacts. Such data is derived from the account used to log into Microsoft Teams can include some or all of the following:

• Object ID (a unique ID identifying the user in Azure Active Directory)
• Given name (The user's first name)
• Surname (The user's last name)
• Display name (How the user is shown in Microsoft 365)
• Email (The user's email address)
• IM addresses (Instant messaging adresses assigned to the user)
• UserPrincipalName (The user's Microsoft 365 sign-in name)
• Tenant ID (The ID relating to the Microsoft 365 tenant for the user's organisation)
• Company name (The user's assigned company name)
• AccountEnabled (Whether or not the user account is enabled in Microsoft 365)
• Deleted Date (If the Microsoft 365 user account is deleted, the date the it was deleted)
• Usage data

Functional data

This category includes data related to the necessary proper functioning of the app itself.

• Security tokens
• Microsoft Graph presence subscriptions

Why does the CatchEm app collect data?

The CatchEm app collects the specified user data for the following reasons:

• To provide a personalised user experience i.e. Greet the user by name within the app
• To understand usage analytics e.g. how many people have installed the app, popular features
• To allow Chimu Software Ltd to contact users for e.g. important updates or issues

The app collects the specified functional data for the following reasons:

• To detect changes to Microsoft 365 users' availability, and notify the user of them, even when they are not actively using the app

How does the CatchEm app collect this data?

The CatchEm app collects user data upon the app being installed within Microsoft Teams, and in the case of a user's contact data, on a regular ongoing basis. This User data is collected, processed, and stored for a finite period. The app collects functional data as and when the user adds and removes contacts from their tagged contact list.

Where does the CatchEm Office 365 app store data?

The CatchEm app stores user and functional data within the Microsoft Azure cloud platform. More specifically, user data is stored in a Cosmos DB service located in the UK South region. User data residing in this service is therefore compliant with all Microsoft privacy terms and security practices as stated in the Microsoft Trust Center. User and functional data stored in this context will reside in the Cosmos DB service until the user notifies that they no longer wish to use the app.

How will Chimu Software Ltd use this collected data?

Chimu Software Ltd will use the collected User data for the following reasons:

• To understand usage analytics. The app collects certain user information to be able to gain an understanding of how many users have installed the app, and common usage patterns. We may also use this information to understand which organisations and derived industries are using the app to better develop and serve its audience in the future.
• To contact users. Chimu Software Ltd may choose to send users communications by email to notify them of new feature releases, and important or critical messages that users or organisations must become aware of. This may include a major change to the privacy statement, or terms of use.

Chimu Software Ltd will use the collected functional data for the following reasons:

• To fulfill the apps main purpose. The app collects functional data to fulfil its overall purpose. This is to ensure that the app can continue to receive and notify of updates to contact's availability when the user is not actively using the app

Does Chimu Software Ltd share this collected data?

No, we do not share any collected, processed, or stored information with a third party other than for storage in the Microsoft Azure cloud platform.

What are my data protection rights?

• Access to data. As a user, you have the right to request a copy of any information stored about you.
• Verifying and correcting data. As a user, you have the right to verify any information stored about you and if necessary, request that it is updated.
• Withdraw consent and deletion of data. As a user, you have the right to withdraw consent for us to collect, process and store user or functional data. If this is your intention, you will need to uninstall the CatchEm app, and notify us of your wishes by emailing [email protected]
• Lodge a complaint. You also have the right to lodge a complaint with us at Chimu Software Ltd or with the appropriate information commissioner's office.

Who can I contact about data collection?

[email protected]

Contacting the Information Commissioner's Office

Please visit ico.org.uk